Obnews Tech Desk: Life Insurance Corporation of India (LIC) has taken another digital step for the convenience of its customers. Now customers will also be able to see the information of their LIC policy through WhatsApp and will also be able to pay the premium directly on the same platform. This service will not only save time, but will make insurance services more easier than ever for consumers.
LIC premium filling facility through WhatsApp
LIC has released a dedicated WhatsApp number – 8976862090 for customers. Registered policyholders on this number can be sent by writing “HI”, after which they will get an automatic response which will have options for various services. Through this, customers can know their policy details and pay the premium through UPI, Net Banking or Debit/Credit Card.
CEO Siddharth Mohanty told the importance of this service
Siddharth Mohanty, CEO and MD of Life Insurance Corporation of India, said – “This new service will make the experience of LIC customers even better. People will be able to pay premiums anywhere, anytime, through popular platforms like WhatsApp, which will increase functionality and productivity.”
How to use this service?
- First save the number 8976862090 in your mobile.
- Open Whatsapp and send it by writing “HI” to this number.
- You will give LIC’s chatbot response and show the service option.
- Choose the option as per your need and enter the policy number.
- After this you can pay through UPI, net banking or card.
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New feature
This new WhatsApp service of LIC will give customers paperless and hassle free experience. This is an important step towards Digital India, which will make insurance services even more accessible.
