A day after foodtech major , its rival Swiggy has followed the suit by ending the rain fee waiver for One members.
Until now, both platforms had waived weather-related surcharges for premium users as part of their loyalty benefits, but that is no longer the case.
According to Swiggy’s recent in-app update, “Surge fee waiver during rains won’t be part of One benefits. This supports our delivery partners’ hard work.”
As a result, even users paying for exclusive membership plans will now have to bear the additional ‘rain surcharge’ during bad weather.
However, shares of both Swiggy and Zomato rallied more than 3% during the intraday trading sessions today.
While Swiggy’s shares jumped from INR 316.15 to a high of INR 327.15, marking a gain of 3.48%, Zomato’s shares also increased from INR 316.15 to INR 327.15, reflecting a similar 3.48% gain.
Just yesterday, Zomato announced a change to its surcharge policy. Both platforms have long applied rain surcharges, typically starting as low as INR 5 in some cities and going up to INR 10–15 in others during bad weather. However, premium members were previously exempted from such fees.
The development comes at a time when both platforms are pushing toward profitability.
Swiggy reported an operating revenue of in the same quarter last year. However, its net loss widened by 95% to INR 1,081.2 Cr, compared to INR 554.7 Cr a year ago.
Meanwhile, Deepinder Goyal-led Eternal’s (Zomato) consolidated profit after tax (PAT) plunged from INR 175 Cr in the year-ago period. During the quarter under review, the Zomato parent’s operating revenue zoomed 64% to INR 5,833 Cr from INR 3,562 Cr in the year-ago quarter. This was also an increase of 7.9% from INR 5,405 Cr in the preceding December quarter.
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