has issued a major alert to all UK drivers, claiming they are "not responsible" for two important areas of motoring. Many road users are contacting the DVLA with queries about vehicle MOT tests and driving exams.
However, this has never been under the DVLA's remit, and is instead overseen by their sister agency The DVLA is often seen correcting road users when they start asking questions related to the two motoring exams, with chiefs keen to direct motorists to the right agency. They've now doubled down, issuing an alert to prevent motorists from aiming their focus at the wrong place.
: "If you have a query about driving tests or MOTs, contact @DVSAgovuk. DVLA is not responsible for driving tests or MOTs."
Contacting the wrong agency when something goes wrong could be frustrating for road users as it delays the time motorists could expect a response.
The DVSA can usually take up to 10 working days to respond to an inquiry, but contacting the DVLA first will delay receiving help.
The DVLA is responsible for and has nothing to do with the MOT or driving tests.
This means the associated with driving such as licences, penalty points and tax fees.
, the DVLA's main responsibilities are to record driver endorsements, disqualifications and medical conditions.
They are also tasked with issuing photocard driving licences, vehicle registration certificates to keepers and taking enforcement action against tax evaders.
The DVLA also sells personalised number plates and registers and issues tachograph cards to road users.
The DVLA said: "We maintain the registration and licensing of drivers in Great Britain. We also maintain the registration and licensing of vehicles, together with the collection and enforcement of VED, in the UK.
"This information helps us get the right drivers and vehicles taxed and on the road, as simply, safely, and efficiently as possible."
Motorists can get in touch with DVLA's Vehicle Enquiries Centre by dialing 0300 790 6802 or by email.
They can also send a written letter into the DVLA headquarters in Swansea but may have to wait longer for a response.
