Tata Group wants McKinsey's help to revamp Air India
17 Jun 2025
Tata Group is considering a major overhaul of Air India, its flagship airline.
The conglomerate has been in discussions with consulting firm McKinsey & Company for potential assistance in the process, as per The Indian Express.
The move comes as Air India faces one of the worst crises in its history, due to the Boeing Dreamliner aircraft crash.
When did the meeting take place?
Timeline
A senior partner at McKinsey recently met with a top Tata Sons executive in Mumbai to discuss strategies for reviving the airline.
The meeting comes just days after an Air India Boeing Dreamliner bound for London, crashed shortly after taking off from Ahmedabad.
The incident claimed the lives of 241 passengers as well as crew. Only one passenger survived the ordeal.
McKinsey's previous engagement with Air India
Past collaboration
This isn't the first time McKinsey has worked with Air India. The consulting firm was hired by the airline in 2017 to formulate its long-term strategic business plan. The partnership focused on areas like cash-flow management, route networks, marketing strategies, and revamping its loyalty program.
Tata Sons chairman assures Air India employees
Assurance
In light of the Dreamliner crash, Tata Sons Chairman N Chandrasekaran assured employees at Air India's Gurugram headquarters.
He said, "I felt I had to be here and meet as many of you as possible."
Chandrasekaran also visited the crash site and expressed his grief over the incident.
He reassured those affected by the tragedy that they are part of the Air India family "now and always."