Noida: Frustration continues to mount among homebuyers of Amrapali Heartbeat City in Noida’s Sector 107, as they protest what they describe as arbitrary decisions by the ad-hoc Apartment Owners Association (AOA) and persistent delays by the National Buildings Construction Corporation (NBCC), the government-appointed agency responsible for completing the long-stalled housing project.

A large number of residents gathered on Saturday to voice concerns about poor construction standards, a lack of transparency, and the absence of clear timelines for possession. One of the most contentious issues is the imposition of Common Area Maintenance (CAM) charges, set at Rs 3.95 per square foot, which homeowners say was enforced without consultation or any shared breakdown of cost calculations.

Other allegations include a forced transition to a single-point electricity supply system, and reports of renovation work being allowed in certain flats even before formal handover or security clearance, moves that have sparked unease among residents.

During a face-to-face meeting, NBCC General Manager Aditya Paliwal told residents that a structural audit would be undertaken shortly and discussions on interest waivers for new buyers were underway. He added that NBCC aimed to hand over flats with improved construction quality. However, he reportedly had no satisfactory response when asked why only 60 workers were currently engaged in Phase 1. It was revealed that the original contractor had been blacklisted by NBCC.

Despite these assurances, News9’s efforts to reach Aditya Paliwal for an official comment via phone went unanswered.

In a telephonic conversation with News9, Pratik Kumar Singh, a homebuyer, said, “I booked my flat in September 2022 with the assurance of possession within six months. However, there is still no timeline for handover. Construction quality remains questionable, and now the ad-hoc AOA is proposing high maintenance charges without providing any data or justification.”

In another telephonic conversation, Commander Sanjeev Gupta, a retired Indian Navy officer who purchased a flat for Rs 2.2 crore in 2024, explained, “I was promised possession by January 2025. I sold my property in Agra to relocate to Noida, but now I am forced to live in a rented flat. After serving the country for years, it’s incredibly disheartening to be battling against the very system within the country.”

Speaking separately to News9 by phone, Sanjeev Kumar Choudhary, an early buyer who booked his flat in 2012 for Rs 72 lakhs, shared, “Some buyers in Tower B have received their keys, but the lifts are non-functional and the society is in an unlivable state. We invested everything, yet we’ve been left with nothing.”

With construction work crawling at a sluggish pace and several towers still lacking basic amenities such as operational lifts, residents are now demanding:

• A definitive and time-bound schedule for project completion from NBCC

• Full transparency and accountability from the ad-hoc AOA

• An independent audit of construction quality and safety

• Immediate consideration of financial relief and interest waivers for delayed possession