The Maharashtra government created the MAITRI (Maharashtra Industry, Trade and Investment Facilitation Cell) 2.0 Portal to streamline the investment process and eliminate administrative and procedural bottlenecks.

This further demonstrates the state government’s dedication to creating an atmosphere that allows the industrial sector to flourish with the least amount of government and the highest level of efficiency.

Chief Minister Devendra Fadnavis officially opened the site on Tuesday, and it is already up and running.

Its launch coincides with the signing of Memorandums of Understanding (MoUs) totaling Rs 15.70 lakh crore by the state government during the annual World Economic Forum summit in Davos. The chief minister reaffirmed the government’s commitment to enhancing ease of doing business in order to maintain Maharashtra’s top spot in luring both foreign and domestic investments.

The platform is carefully designed to reduce the need for face-to-face meetings between government officials and business partners, according to industry secretary P. Anbalagan.

“The portal has greatly reduced the time and effort that were formerly an essential component of the administrative process by combining a wide range of services under a single digital roof. This process simplification goes beyond simple convenience; it represents a paradigm change toward a governance structure that is agile, responsive, and, most importantly, considerate of the valuable time and money that the industrial community has committed,” he said.

The industry secretary claims that the portal’s strategic goal is to spark a more powerful but leaner governance architecture. This approach aims to reduce duplication, speed up decision-making, and provide services with never-before-seen accuracy and speed.

In order to provide a smooth online ecosystem for government-to-business (G2B) services, the site has integrated 119 services from 16 departments. Services are provided in a timely and effective way thanks to the transparent processing of applications and the proactive escalation in the event of delays from real-time tracking (RTS) timelines.

“This comprehensive approach to service integration underscores the state’s commitment to fostering an environment where businesses can operate with minimal bureaucratic friction,” Anbalagan said.

“The MAITRI 2.0 Portal’s real-time monitoring tool gives investors an open window into the status of their applications, right down to the desk level. By keeping investors updated on the progress of their applications, this degree of specificity promotes system dependability and confidence. State Development Commissioner Deependra Singh Kushwah said, “The online inquiry resolution tool also reduces the requirement for in-person meetings by facilitating quick communication and problem resolution.

“In addition to saving investors a great deal of time, the MAITRI 2.0 Portal improves the predictability and transparency of the investment process by offering a clear, simplified route for compliance. By minimizing government interactions, this progressive strategy lowers the possibility of delays and ambiguities, which often slow down the rate of industrial expansion,” he stated.

An ‘Incentive Calculator’ is also available on the site to guarantee a user-centered experience. The Incentive Calculator, which can be accessed straight from the MAITRI 2.0 portal, simplifies the financial advantages that investors may access. It offers a clear picture of the many incentives that fit within the existing legislative framework, such as exemptions and subsidies.

Furthermore, the site has public dashboards that provide stakeholders access to a multitude of data on compliance statistics, disposal rates, and service approvals.

By providing a seamless single window clearance process to all investors and entrepreneurs looking to establish their enterprises in the state, Maharashtra, a nodal agency for the single window system, via MAITRI 2.0, would be able to establish a leading position in the Ease of Doing Business category.

Additionally, it seeks to expedite the execution of industrial projects in Maharashtra.