Indore (Madhya Pradesh): In a move aimed at simplifying civic transactions and enhancing transparency, mayor Pushyamitra Bhargav has directed the creation of a single taxpayer ID system for services like property tax, water tax and garbage management charges.

The announcement came during a comprehensive review meeting of the Revenue and Information Technology Departments, held at the Mayor’s Hall on Monday.

Bhargav said that there’s the need for an integrated digital portal that will allow residents to access all their civic dues and property details in one place. "For the convenience of taxpayers, all accounts related to different taxes should be linked with a single ID. This will streamline the process for both the citizens and IMC," he stated.

The meeting was attended by Mayor-in-Council members Niranjan Singh Chauhan, Rajesh Udavat, additional municipal commissioners Narendra Nath Pandey, Anil Banwaria, Lata Agarwal and key officials from the Revenue and IT departments.

During the session, the mayor also reviewed the current status of market shop rent collections, business licenxe renewals and trader registrations in the city. He called for improved efficiency in revenue collection and clearer visibility of data for internal use and citizen services.

To ensure timely delivery, the mayor directed the Revenue and IT in-charges to conduct a biweekly review of the portal's development and committed to personally reviewing progress every month.

He also insisted that once a payment is made—be it for property tax, water charges or garbage fees—it should be immediately visible in the user's account on the portal.

“This initiative will lead to better record-keeping, ease of access for citizens and greater accountability,” the mayor said, reinforcing the city's mission to become more digitally empowered and citizen-centric.

Portal to display tax dues and paid, rate zones, property sizes

Bhargav instructed that the under-construction IMC portal should not only show tax dues but also allow users to view rate zones, property sizes, and other relevant data in a user-friendly manner. He said that property tax data should be stored with high priority to ensure smooth revenue operations.

He also insisted that once a payment is made—be it for property tax, water charges or garbage fees—it should be immediately visible in the user's account on the portal.