If you have a savings or current account with Punjab National Bank (PNB), there’s an important update you can’t afford to miss. The bank has issued a deadline of August 8, 2025 for customers to complete their KYC (Know Your Customer) process. Failure to do so may result in account restrictions or even a complete block on transactions.
As per RBI guidelines, all banks are required to periodically update customer KYC to curb:
Financial fraud
Identity theft
Money laundering
PNB has informed that customers whose KYC was due by June 30, 2025, must complete the update before August 8 to avoid disruptions in banking services.
This requirement only applies to those customers whose KYC is pending as per PNB records. If your KYC is already updated, no action is needed.
To complete your KYC, you may need to submit the following:
Identity Proof (Aadhaar, PAN, Passport, etc.)
Address Proof (Utility bill, Voter ID, Aadhaar, etc.)
Recent passport-sized photograph
PAN card/Form 60
Income certificate (if applicable)
Registered mobile number
You can submit these documents at your nearest PNB branch or do it online through the official website or app.
You don’t need to visit the bank physically—PNB also offers online KYC update, provided you follow the official steps securely:
Login to the official PNB website or PNB One mobile app.
Enter your User ID and password (or mobile-linked credentials).
Go to “Update KYC” or “e-KYC” option.
Fill in/update necessary details.
Upload scanned copies of the required documents.
Enter the OTP received on your Aadhaar-linked mobile number.
Submit the form.
You’ll receive a service request number, and an update will be shared via SMS or email.
🕒 Online KYC is usually processed within 24 hours, while offline methods may take up to 7 days.
KYC is a mandatory compliance requirement under RBI, SEBI, and other financial regulators. It helps:
Prevent fraudulent activities
Protect against identity theft
Enhance transparency
Ensure financial safety
Without KYC, your bank account becomes vulnerable to legal issues, blocked services, and even closure.
Never share your KYC information or upload documents on unknown links or unofficial platforms. If you're updating KYC online, ensure the website URL starts with https:// and ends with .gov.in or official bank domains.
For any confusion or queries:
Visit your nearest PNB branch.
Call PNB customer care at 1800 180 2222 / 1800 103 2222
Email support at care@pnb.co.in
If you’re a PNB customer with pending KYC, update it before August 8, 2025 to avoid:
Blocked transactions
Inactive accounts
Financial inconvenience
Stay compliant, stay secure!