How to report a Meesho order issue like a pro
31 Jan 2025

Experiencing a problem with a purchased item on the Meesho app can be a hassle.

Whether it's low-quality material, damage, or simply the wrong item, knowing how to report these issues is key to getting your money back quickly.

This guide provides a step-by-step process for Android device users to report problems efficiently within the Meesho app.

Navigate and select your order
Order selection

After launching the Meesho app and ensuring you're signed in, head over to the "My Orders" section.

This area will show both your recent and previous orders. Just locate and tap on the order that has the problematic item.

Tapping on it will lead you to a dedicated page with more details about that specific order, and you can report your issue from there.

Initiate Return or Report process
Issue reporting

On the chosen order's details page, search for an option titled "Return" or "Report Issue."

The specific phrasing may vary depending on your app version but can typically be found under product details or within a dropdown menu.

Tapping this option will initiate your process of reporting the issue with your purchased item.

Choose reason and provide details
Detail submission

After clicking "Return" or "Report Issue," select a reason such as "Damaged Product" or "Not as Described."

Write a comprehensive explanation of the issue and upload high-quality photos or videos showcasing the problem.

This step is key to conveying the issue to Meesho, increasing your likelihood of a favorable resolution either from the seller or through Meesho's customer support.